This is service design thinking
About this book
"Twenty-three authors from the global service design community invested their knowledge, experience and passion to create this ... book. It introduces service design thinking to beginners and students, and will be a valuable resource for consultants, marketers, innovators and design professionals."--Cover.
Subjects
- business & economics
- creative ability in business
- creative thinking
- customer services
- electronic books
- industrial management
- lateral thinking
- management
- management science
- organizational behavior
- service industries
- service industries, management