Theory Z

how American business can meet the Japanese challenge

About this book

William Ouchi came up with a perspective of organizational culture that premised on his observations of management practices in Japanese corporate and industrial culture. He labeled the Japanese model Theory Z. Theory Z describes a work environment that is characterized by trust, subtlety, and intimacy. Theory Z “suggests that involved workers are the key to increased productivity” (1981, p. 4). Trust, subtlety, and intimacy are central to such involvement. An atmosphere of distrust between workers and management inhibits productivity. He argues that a sense of trust must exist before people will make sacrifices that contribute to productivity.

Subjects

  • administración industrial
  • business enterprises
  • business enterprises, japan
  • business forecasting
  • cercle de qualité
  • chōsen kōgei kenkyūkai
  • entreprise
  • états-unis
  • gestion d'entreprise
  • gestion d'entreprises
  • industrial management
  • industrial management, japan
  • industrial management--japan
  • industrial management, united states
  • industrial management--united states
  • japan
  • japon
  • leadership theories
  • management
  • manufacturing industry
  • organization and administration
  • theory z
  • umschulungswerkstätten für siedler und auswanderer
  • united states